Privacy Policy

Effective Date: January 25, 2025

Neaben ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, iOS, and Android applications. By using Neaben, you agree to the practices described in this policy.

Information We Collect

1. Information You Provide to Us

  • Account Information: When you register, we collect your name, email address, phone number, and password.
  • Business Information: For businesses, we collect details such as business name, category, location, and contact details.
  • Reviews and Feedback: Any reviews, comments, or feedback you provide on the platform.

2. Information We Collect Automatically

  • Location Data: With your permission, we collect geo-location information to show nearby businesses.
  • Device Information: Includes device type, operating system, and app usage statistics.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and track site usage.

3. Information from Third Parties

  • Social media platforms (if you link your account).
  • Publicly available business information.

How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services.
  • To customize your user experience.
  • To communicate with you about your account, updates, or promotions.
  • To process payments and manage premium subscriptions.
  • To ensure platform security and prevent fraudulent activities.

How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate and improve our platform.
  • Business Listings: If you leave a review, it will be publicly visible to other users.
  • Legal Requirements: When required by law or to protect our legal rights.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request data deletion by contacting us.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to your data and correct inaccuracies.
  • Data Deletion: Request deletion of your personal information.
  • Opt-Out: Opt-out of certain data collection practices.

To exercise these rights, contact us at [email protected].

How We Protect Your Information

We implement technical, administrative, and physical safeguards to protect your information. However, no security measures are 100% effective, and we cannot guarantee absolute security.

Children’s Privacy

Neaben is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately.

International Data Transfers

If you access Neaben outside the United States, your information may be transferred and processed in the United States. By using our platform, you consent to such transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Neaben Support
[email protected]